Interculturele Communicatie
Communicatie in cross-cultureel zakendoen
Hoe culturele verschillen beïnvloedt onze business
Ondernemers worden regelmatig geconfronteerd met klanten of ondernemers met diverse culturele achtergronden. Hoewel zakendoen met autochtone ondernemers ook beslist niet vanzelfsprekend en standaard is, spelen er bij ondernemers met andere culturele achtergrond zaken die bij autochtone klanten / ondernemers niet van toepassing zijn. Ook wanneer je internationaal zaken gaat doen, wordt kennis van interculturele aspecten als noodzakelijke competenties beschouwd.
Als u praat met de klant c.q. ondernemer uit een andere cultuur, gaat het om meer dan alleen maar de simpele do’s en don’ts-lijstjes van een bepaalde cultuur. Bij duurzaam en succesvol (internationaal) zakendoen en samenwerken is veel belangrijker om ook kennis te nemen van de onzichtbare aspecten van een cultuur. Waarom doen mensen wat ze doen? Wat vinden ze belangrijk in een zakenrelatie? Hoe nemen ze beslissingen? Dit is de kennis die u nodig heeft om effectief zaken te doen.
Wij zullen namelijk unieke kansen mislopen als wij vanuit vooroordelen en steriotyperingen denken en beslissingen nemen.
De vraag die wij ons als ondernemer moeten stellen: hoe kunnen wij een brug slaan naar dit type ondernemers / klanten?
Deze workshop is interactief. Middels een korte toelichting, het uitwisselen van ervaringen, krijgt u een handleiding voor in de praktijk. Ook worden korte filmfragmenten vertoond.
Datum: maandag 6 mei 2019
Tijd: 19:30 uur – 21:30 uur
Plaats: Grwoing Emmen, Baander 4
Door: Mehran Pourmiri
Kosten Workshop: vrije gift
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“So then we just shifted to talking about other things, everyday things, in a nice, relaxed atmosphere,” says Savery. “And I was very at ease speaking with Giselle right away. We started having meals together and as the trip went on, we would spend more and more time together.”
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Over the next couple of days, Savery and Giselle also got to know the other solo travelers on board The Canadian. They became a group, and Giselle recalls plenty of moments when they good-naturedly teased Savery “because of him being the only prestige passenger.”
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She appreciated having a gang of new friends. Their company distracted from the inevitable loneliness that would sometimes settle over her in her grief.
When the train arrived in Toronto, Savery and Giselle shared a final dinner together before going their separate ways.
The reservedness that marked their first meal together had all but melted away. It was an evening marked by laughs, recalling favorite memories of the trip across Canada and talking about their lives back home.
The next day, they said goodbye. Appropriately enough, their farewell took place at a train station.
“I was taking the airport shuttle to fly back home to Boston, and Giselle was taking the train to Montreal. So we said, ‘Well, let’s just say goodbye at the train station, since we’re both going to be there at the same time tomorrow,’” recalls Savery.
“We were under the big clock in Toronto station, and she was watching the clock. She said, ‘I really gotta go. I have to catch my train.’ And I just… I said, ‘I can’t not see you again.’”
Their connection didn’t feel romantic — both Giselle and Savery were sure of that. But it felt significant. Both Savery and Giselle felt they’d met a like-minded soul, someone who could be a confidant, who could help them through the next chapter of life which they were unexpectedly navigating alone.
Saying “goodbye” felt too final. So Giselle, who is French-Canadian, suggested they say “au revoir” — which translates as “until we meet again.”
And as soon as they went their separate ways, Giselle and Savery started texting each other.
“Then the texts became phone calls,” recalls Savery.
On these calls, Giselle and Savery spoke about their lives, about what they were up to, about their interests.
“Music was like a common interest that we both shared,” recalls Giselle.
Savery is older than Giselle, and their music references spanned “different eras of music, but very compatible musical interests,” as Giselle puts it.
On one of their phone calls, Giselle mentioned she was considering booking a train trip across North America.
Soon, she and Savery were planning a train journey across the US for the fall of 2024, together.
And in the meantime, Giselle invited Savery to visit her in her home in Victoria, Canada, for a week’s summer vacation.
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Giselle Ruemke was a Canadian traveler in her 50s who had, it turned out, a number of things in common with Savery Moore.
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For one, she’d always wanted to travel across Canada on The Canadian. “Taking the train was one of these bucket list things for me,” Giselle tells CNN Travel today.
And, like Savery, Giselle’s spouse had recently died of cancer.
Giselle and her late husband Dave had been friends for decades before they started dating. Within a few whirlwind years they’d fallen in love, got married and navigated Dave’s cancer diagnosis together.
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Then Dave passed away in the summer of 2023, leaving Giselle unmoored and unsure of the future.
In the wake of her grief, booking the trip on The Canadian seemed, to Giselle, “like a good way to connect with myself and see my country, refresh my spirit, a little bit.”
Like Savery, Giselle had always dreamed of taking the VIA Rail Canadian with her late spouse. And like Savery, she’d decided traveling solo was a way of honoring her partner.
“That trip is something that I would have really liked to have done with my husband, Dave. So that was why I was taking the train,” Giselle says today.
But unlike Savery, Giselle hadn’t booked prestige class. She admits she was “sticking it to the man” in her own small way by sitting in the reserved seats that first day.
She’d only moved when Savery arrived. She tells CNN Travel, laughing, that she’d thought to herself: “I better get out of the seat, in case someone prestige wants to sit in that spot.”
Giselle didn’t tell Savery any of this in their first conversation. In fact, she didn’t share much about her life at all in that first encounter.
But Giselle liked his company right away. He was friendly, enthusiastic and respectful — sharing that he was a widower and indicating he knew about Giselle’s loss without prying about the circumstances.
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Lively accused Baldoni of sexual harassment and retaliation in a complaint first filed with the California Civil Rights Department in December, preceding a lawsuit that followed about a week later. She also claimed that Baldoni, along with his PR representatives, orchestrated a “social manipulation campaign” to hurt her reputation in the media while they were promoting “It Ends with Us,” their 2024 film at the center of the dispute.
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In an amended complaint filed in February, Lively alleged other women also raised claims about Baldoni’s behavior on set.
Baldoni has denied the allegations.
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President Donald Trump’s trade war imposed massive tariffs on most Chinese imports last month. That’s led to fewer ships at sea carrying less cargo to America’s ports. For many businesses, it is now too expensive to do business with China, one of America’s most important trading partners.
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